EARLIER WORK / INDUSTRIAL IOT
Make the critical signal easier to find.
Caterpillar
From alert overload to action.
I designed the navigation and alerting model for an industrial IoT platform. Operators needed to monitor hundreds of signals, recognize critical events, and move into diagnostics across desktop and mobile.
−60%alert response time
Outcome reported in the existing portfolio.
The design problem
Balance information density with a clear order of attention. Field engineers also needed a path from the alert into mobile-friendly diagnostics. Detailed decision notes and approved product media are not available in this portfolio yet.